We are seeing normal operation now across all APIs. We will continue to monitor if the performance regresses.
Posted Oct 29, 2026 - 23:54 UTC
Update
We are seeing normal operation now across all APIs. We will continue to monitor if the performance regresses.
Posted Oct 29, 2026 - 23:53 UTC
Update
Approximately 5% of API calls are facing latency issue. A majority of user interactions are completing without delays. We are downgrading this to a minor issue at this point in time.
Posted Oct 29, 2026 - 23:26 UTC
Update
General guidance to MonetizeNow users is to retry on delays/errors. The application is not down. Some APIs calls will be delayed or error out. A retry in most cases will yield the desired result.
Posted Oct 29, 2026 - 22:56 UTC
Update
AWS Update #3:
[3:30 PM PDT] Our efforts to mitigate the increased invoke error rates and latencies are still underway. Our continued advice is to retry any failed requests with exponential backoff. While we don't have an estimate for how long our efforts will take we will keep you informed of our progress by providing you with another update by 4:30 PM PDT or sooner as new information becomes available.
Posted Oct 29, 2026 - 22:45 UTC
Update
AWS Update #2
[2:05 PM PDT] We continue to work to mitigate the increased invoke error rates and latencies for HTTP APIs in the US-WEST-2 Region. We have narrowed the root cause to a subset of underlying components, and are working on multiple mitigation paths. We recommend customers retry failed requests. We will provide another update by 3:30 PM PDT, or sooner if we have additional information to share.
Posted Oct 29, 2026 - 21:10 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 29, 2026 - 20:49 UTC
Update
Update from AWS
[12:04 PM PDT] We are investigating increased invoke error rates for HTTP APIs in the US-WEST-2 Region, which began at 11:40 AM PDT. This follows the earlier impact we described in our previous Health Dashboard post. During this time, you may experience increased latency or errors when invoking HTTP APIs. We are actively working to fully mitigate the impact, after which we will continue monitoring to ensure stability. You can retry failed requests. We will provide another update by 2:00 PM PDT, or sooner if we have additional information to share.
Posted Oct 29, 2026 - 20:45 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 29, 2026 - 20:40 UTC
Investigating
There's an ongoing AWS Api Gateway issue that is currently affecting our systems. Please expect delays/latency while accessing our system. The issue should be resolved as soon as AWS resolves the underlying problem.