All Systems Operational

Account Management Operational
Login and Signup Operational
API Operational
Product Catalog Operational
Billing Platform Operational
CPQ Operational
Rules Operational
Usage Operational
Salesforce Connector Operational
Webhooks Operational
Revenue Recognition Operational
AI Client Operational
Tenant Management Operational
Batches Operational
Connector Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 9, 2026

No incidents reported today.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Resolved - The incident has been resolved
Oct 29, 23:55 UTC
Update - We are seeing normal operation now across all APIs. We will continue to monitor if the performance regresses.
Oct 29, 23:54 UTC
Update - We are seeing normal operation now across all APIs. We will continue to monitor if the performance regresses.
Oct 29, 23:53 UTC
Update - Approximately 5% of API calls are facing latency issue. A majority of user interactions are completing without delays. We are downgrading this to a minor issue at this point in time.
Oct 29, 23:26 UTC
Update - General guidance to MonetizeNow users is to retry on delays/errors. The application is not down. Some APIs calls will be delayed or error out. A retry in most cases will yield the desired result.
Oct 29, 22:56 UTC
Update - AWS Update #3:

[3:30 PM PDT] Our efforts to mitigate the increased invoke error rates and latencies are still underway. Our continued advice is to retry any failed requests with exponential backoff. While we don't have an estimate for how long our efforts will take we will keep you informed of our progress by providing you with another update by 4:30 PM PDT or sooner as new information becomes available.

Oct 29, 22:45 UTC
Update - AWS Update #2

[2:05 PM PDT] We continue to work to mitigate the increased invoke error rates and latencies for HTTP APIs in the US-WEST-2 Region. We have narrowed the root cause to a subset of underlying components, and are working on multiple mitigation paths. We recommend customers retry failed requests. We will provide another update by 3:30 PM PDT, or sooner if we have additional information to share.

Oct 29, 21:10 UTC
Update - We are continuing to work on a fix for this issue.
Oct 29, 20:49 UTC
Update - Update from AWS

[12:04 PM PDT] We are investigating increased invoke error rates for HTTP APIs in the US-WEST-2 Region, which began at 11:40 AM PDT. This follows the earlier impact we described in our previous Health Dashboard post. During this time, you may experience increased latency or errors when invoking HTTP APIs. We are actively working to fully mitigate the impact, after which we will continue monitoring to ensure stability. You can retry failed requests. We will provide another update by 2:00 PM PDT, or sooner if we have additional information to share.

Oct 29, 20:45 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 20:40 UTC
Investigating - There's an ongoing AWS Api Gateway issue that is currently affecting our systems. Please expect delays/latency while accessing our system. The issue should be resolved as soon as AWS resolves the underlying problem.
Oct 29, 20:39 UTC

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.